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WHAT PEOPLE ARE SAYING ABOUT US
Melanie J
18:08 23 Sep 21
Unfortunately my experience with this affordable property management was not a good. Over the phone speaking with someone who sounded as if they were of Asian descent, I was helped with the utmost professionalism. Yet when it came to the part where I submit my identification card for purposes of property viewing, instanly the property became unavailable and the tone of the man helping me changed. Clearly, I am an African American woman and I know for a fact this was an issue, once it was discovered. Second incident, I had followed the correct steps to view a particular property in Union City and was given the access code to do so. Upon my arrival there were workers on the property and I was denied to view. Mysteriously, it was a mistake on the part of management, who claimed that he forgot that the home was scheduled previously to have maintenance done on the same day I booked to view. This was so unprofessional being that this this is part of his job description to make sure things run smoothly for potential clientele.
I also took it upon myself to voice my opinion of being racially discriminated on, and how I was made to feel. I explained how I was raised I Union City, and attend grade levels from kindergarten to high school, and a county employee. 😳 This business is unfair and racial profiles and discriminates against minorities. I would not recommend anyone of color wasting time paying fees to be treated so unfair after doing so. I wish I could rate 0 stars, because the service was so bad. I pray that this company sees its unjustice ways, and change their attitudes to actually reflect their company's values.
1 hour later :
I just saw the owners response to my review, and clearly it proves your unprofessional management. To denounce my truth and my experience completely shows your level of unethical practices. Your response is attacking, and no resolve was given as it professionally should have been. Clearly, the need to be unprofessional is normal with this company. I still have the emailed conversations of my unfair treatment readily available if further proof is necessary. This is highly discouraging and I hope this review and response Is taken seriously. As I stated before, I am an Alameda County Behavioral Health employee, and this company is in clear violation of the fair housing act, as it pertains to my situation. Your response as the owner clearly shows your unethical and biased practices. Rightfully, an apology at the least is due...
Lakshmi Nadathur
03:00 06 Aug 21
amazing experience in renting and also as landlords. this company has always guided us correctly!! the whole team is awesome!
Thomas Chung
16:28 02 Aug 21
They encouraged everyone to apply for the rental home at $35 a person. We all applied and we all have great rental history. Our combined income exceeded $365k+ but after we applied they said someone else was more qualified. This is absurd. Never heard of not getting a rental because someone else was better qualified. Either you are qualified or not, you do not take as many applications as you can for $35 dollars and then go with the best one. You go through one set of applicants at a time if you are going to charge a fee, and if they aren't qualified you go to the next one.
Rabi
21:02 16 Jul 21
unprofessional company, very rude and unethical behavior.
I deal with many companies and people daily, like this company I never face or hear anyone have.
Walter Cuevas
21:21 20 May 21
This company made owning rental property from a distance easy! Thank you!!!
Jeannie Hazel
09:10 19 May 21
I am satisfied with APM’s services. Very knowledgeable and professional.
Cale Dominic
19:19 14 May 21
Extremely helpful in walking me through the rental process. Excellent as usual.
Malek Hamdi
19:47 10 May 21
Whoever run this company is unprofessional and rude. I am an owner of one the property they used to manage and i ask them to provide me with with docs of my property. I talked to a person who seems to be the owner and he was rude, disrespectful with aggressive language. I was calm and trying to understand what i need to do in order to get docs of my property prior I bought where at that time they have to be managed by them. Do not deal with such people they dont care about you as much as they care abut getting their %
when a person who suppose to deal with tenants and landlord telling you " i don't want to hear your crab" when you are asking a normal question on how can i get the docs... then you can tell how professional they are!
Ali M
15:55 29 Jan 21
I have been doing business with APM for about 10 years now. They are professional and provide a good service. I would highly recommend this company to anyone looking for property management or looking to rent.
Keith Fone
23:59 26 Jan 21
I am very impressed with the staffs and they are responsive in emails and prompt to return calls and they handle my paperworks and applications in a very professional manner. I have been doing business with APM for about 20 years. The owner Leon Pham is a very nice person and aways ready to help you with any issue. He is a great and awesome guy to do business with.
I am very happy and please with APM.
Keith
David Vandigrifft
00:45 25 Jan 21
Our property management lead, Leon, says what he means and means what he says. He's been reliable and up front with us on expectations throughout the process. He does not over-promise; he delivers upon his promises. No organization is perfect; we did have one repair from a third-party vendor double-invoiced, but APM ratified the error, quickly. It's the response to adversity that's more important than untested promises, and APM came through. We can't in good faith give higher than a four Star review because we have no other property management company experience with which to compare to APM; thus far, we're not looking to replace APM. APM is performing above expectations.
Kaj Oxnaes
19:11 21 Jan 21
Current Tenant with APM. Very impressed with how everything has been handled thus far. They are responsive in emails and prompt to return calls, handled my paperwork and application easily. Every work order i've submitted has been handled quickly and professionally.
Holly Brett
21:22 07 Jan 21
The staff was very helpful. Everyone was professional and prompt in responding to any questions we had.
Ronald Boerger
18:34 29 Dec 20
Great communication and good service. There is always someone there to answer questions.
Lecia Tuggle
07:21 31 Oct 20
Excellent property manager. You are the greatest. Excellent property management company overall.
Terrence Maximillian
17:10 29 Oct 20
We switched to APM because we lost confidence with our previous property manager. Not only that APM offered better pricing, they were the only company who answered the call immediately when we called. We spoke to the broker and were assured that they would be able to assist us with an ongoing mold issue. The transition was smooth and the maintenance staff has been very helpful. Thank you.
Mark Fowler
21:35 27 Jul 20
I've been with them for over 10 years and they have made being a landlord a whole lot easier for me.
tim lewin
20:19 23 Jul 20
APM deserves 6 stars. I was referred to them by my real estate agent after I was frustrated with my previous property manager who failed to properly respond to my questions and concerns about the new rental law. Leon is very knowledgeable with the laws and he answered all the questions I had in 1 phone call. You don’t have to take my words for it. Give them a call and you will find out. I was sold after Leon was able to address all my questions that I was concerned with but never got straight answers from my previous property manager. My agent has referred clients to APM for 30 years and said that they are the property management company which many real estate agents in the area referred their clients to.
ZiWen Ge
03:52 16 Jul 20
APM is the best out of all the other property management companies I have hired. They are very knowledgeable and professional. They were highly recommended. I am glad to find them.
Lin Han
02:28 15 Jul 20
Great staff. Very attentive to client needs. Leon and his staff provided prompt, efficient, and professional advices throughout the process. Good selection of tenants. The overall service was great.
Ishani Gupta
13:25 09 Jul 20
Affordable Property Management experience has been great. They are a lot better than our previous property manager. Very good service and the staff is friendly and accommodating.
Mommy Beeebs
02:08 09 Jul 20
This property management have a whole list for you to get things done before moving out. Some of their checklist includes things that need to have professionally done for example like a drape/curtain that you never use and kept on storage and getting carpet cleaned when it was never cleaned before moving in. They make you do all these cleaning and you have to pay out of your own pocket to get the place clean. They even mention about painting the walls! I know some places own by them and the house have holes, patches , cracks they don’t even fix it so the people that’s moving in is basically have to do extra cleaning themself. This just upsets me because one of my friend is renting from the management and to me I feel like they try to scam you to do things for them when it should be their problem to do it!
Ravinder Braich
15:27 29 Jun 20
Quality, efficient and expeditious property management company. The team is helpful and very responsive.
Alexandra Lina
06:44 24 Jun 20
APM was amazing. They were patient with me and my situation while looking for properties in Fremont. They returned my calls in a timely manner. Very professional.
Berrian Burke
14:04 12 Jun 20
They were very professional and friendly. Appreciate their honorable handling and servicing of our lease! Thank you.
Ross Lamar
11:56 06 Jun 20
Leon answered the phone right away. Very friendly and knowledgeable on the laws. He took the time to answer my questions in detail.
Sam Demetrius
06:23 03 Jun 20
Great customer service. Everyone is friendly. Knew me by name by second visit
J B
22:05 02 Jun 20
Good property management company. They communicate well. Online platform makes it easy to get/obtain documents. They check on your tenants. They have a good process on how to do things. Thank you!
- John B. (Property owner)
